Infivita Pharmaceuticals processes orders after confirmation and verification of the order, customer details and product availability.

Orders are dispatched from the applicable supplier or fulfilment location based on product availability, destination and logistics requirements.

Delivery timelines may vary depending on product availability, order size, destination, logistics partner and applicable regulatory requirements. Estimated delivery timelines will be communicated where applicable.

Certain pharmaceutical and healthcare products may be subject to additional verification, documentation or regulatory requirements before dispatch.

Customers are responsible for providing accurate billing, shipping and contact information. Infivita Pharmaceuticals shall not be responsible for delays arising from incorrect information provided by the customer, circumstances beyond reasonable control, regulatory restrictions or logistics disruptions.

Customers should inspect packages upon delivery and report any visible damage, shortage or discrepancy promptly.

Delivery of temperature-sensitive or special-storage products, where applicable, will be handled in accordance with applicable storage and transportation requirements.